Thank you for your interest in Bow Communications conference call services.
Bow Communications offer the latest in reservationless, pin code
conferencing, as well as the traditional operator assisted teleconferencing and
teleservices.
Bow Communications is a full service conference calling company that is
dedicated to providing quality conference calls that work at extremely
competitive pricing. We feature the latest in reservationless conference
calling, operator assisted calling, Web conferencing, and teleservices. With
over 5000 ports and growing, we can meet any of your needs.
WHY RESERVATIONLESS CONFERENCE CALLING?
The state of audio conference calling has progressed significantly during the
last three years to a point where the customer should be in control of their own
conference calling needs. If they need a call ASAP, then with Bow Communications
they can pick up the phone and hold their conference immediately without the
hassles of making a reservation and eliminating the mistakes humans can make in
a busy operations center. By using different pin codes, your calls can also be
moderator controlled. The moderator calls into the bridge with a special pin
code and then by depressing *5, all of the other conferees will be placed in
"listen only". To open the conference back up to the interactive mode,
the moderator simply depresses *5 again.
There are three basic
advantages of reservationless conference service:
- Less Expensive - Without the labor required to staff a reservation and
operations center, Bow Communications can pass along these savings to the
customer. Customers can realize up to 50% savings on their conference calling
expenses.
- Ease of Use
- A customer simply has to dial a local telephone number
and enter a pin code followed by the # sign when prompted by an automated
attendant. Each conferee would follow the same procedures, allowing everyone
to meet at the appropriate time and be bridged together automatically. If
there are ever any problems, you can call the customer service line at 201-768-0892
and they can assist you.
- Fewer Mistakes
- By eliminating the human element in the reservation
center and the operations center, Bow Communications has also eliminated the
mistakes and errors that are committed by humans in these areas.
TECHNICAL EQUIPMENT:
Bow Communications utilizes Multi-Link System 70 & 700 digital bridges
co-located in three ILEC megacenters throughout the United States. We currently
have 5,000+ ports of capacity with approximately 60% available capacity during
the busy hour. We are presently buying a new bridge every 3 months. Bow
Communications always has available capacity for reservationless, unattended
conference calling.
Our local access is provided by each ILEC. We are on
fiber from our building directly to our carrier's POP's with full redundancy.
DISASTER RECOVERY:
Our systems are totally redundent. We have four network carriers with multiple
entry points into our building. We have total emergency back up systems with
diesel generators that can run seamlessly on any power outages.
STAFF:
Bow Communications has 45 employees, including customer service staff, billing
and collections, and supervisory staff.
RESERVATIONLESS SERVICE:
Bow Communications would like to offer you reservationless service, where Bow
Communications automated attendant will answer with "Welcome to the Bow
Communications Conference Center. At the tone, please enter your pin code
followed by the # sign". All of your employees will place their calls on
one telephone number. We can set up departmental billing or special billing via
pin codes.